Everyone complains that common courtesy is dying. The last thing you want is for your employees to feel like there’s nothing good coming from you. If you want to blow them out of the water with your thoughtfulness without actually pulling out all the stops (because you’re not made of money or time) you can go old school to impress them. These are three cheap and quick suggestions that will make your employees feel like they can trust you.
Write a Thank You Note
Did an employee do something above and beyond recently? You don’t have to hand these out like candy, but if an employee does something amazing like soothing an irate customer, handling a store robbery well, or even just heroically filling in for a coworker who had a personal emergency and was unable to come to the store you can show them that you noticed by writing them a little note. For the cost of three minutes of your time and a small, plain note card you can make them feel like a valuable member of your team. The more they feel appreciated, the more likely it is that the behavior that earned them this note will be repeated. It’s cheaper than bonuses.
Spring for Some Cupcakes on Birthdays
In this modern age it’s so easy to put people’s birthdays into your phone or connect through social media so that you have it always. Just have it go off the day before so that you can swing by somewhere and drop ten dollars on a box of mini cupcakes for the office. These little touches will make your employee feel good about themselves and will make all the other employees like you because free mini cupcakes are nothing to sneeze at.
If food treats aren’t going to be all the rage in the office for one reason or another (like if an employee has severe allergies) you can bring in something else cheap and fun. Even if you have to resort to another card, try to give people perks on their special days. It’s when they most want to be remembered so you’re getting more gratitude out of every gift.
Hand Deliver Bad News
One of the toughest jobs as a boss is having to tell bad news. This isn’t just “You’re fired” type bad news. All bad news should be hand delivered to get the best possible response from your employees. You don’t want to send around the news that a coworker has been injured in a traffic accident via memo. When you’re not there during the hard times you send the message that you don’t really care about your employees at all. On the other hand, if you actually come down and stand with them they’re going to remember that you were there when things were hard. It’s tough to inspire loyalty in people, but treating your employees like friends when things are harder is a great way to do it.